BFG Store Policies & Terms and Conditions
Shipping Policy
Processing Times
- Pre-order items: 2 weeks to be fully processed and shipped (excluding shipping time).
- In-stock (local) orders: 3 to 5 business days to be processed and shipped.
Shipping Time
Delivery time varies depending on your location.
Import Duties and Taxes
Customers in certain regions may be charged import duties and taxes. These fees are set by your country’s customs authority, and BFG is not responsible for them.
Incorrect Shipping Information
Please double-check your address and contact details before checking out. BFG is not responsible for orders sent to an incorrect or incomplete address, and no refund or return will be granted in such cases.
If you need to change your shipping information, email us immediately at bornforgr8ns@gmail.com and we will see what we can do.
Refund Policy
All sales are final. We do not offer refunds or accept returns, except for packages damaged in transit.
We pack and ship every order with great care. If your package arrives damaged or goes missing, please email bornforgr8ns@gmail.com right away with your order number and, for damaged items Send clear photos of the item and packaging. We will open an investigation with the shipping carrier and work to resolve the issue as quickly as possible.
Pre-Order Policy
Some items are offered as pre-orders.
- Pre-order items are not in stock at the time of purchase, so they require extra processing time.
- Pre-orders take 2 weeks to be fully processed and shipped (excluding shipping time).
- Due to high demand, some pre-orders may take a few additional days. If this happens, we will keep you updated by email.
- By placing a pre-order, you acknowledge and accept this longer waiting period.
CONTACT US
VIA MAIL: bornforgr8ns@gmail.com